SmartGlowSys Logo
SmartGlowSys
Advanced Financial Modeling Education

Cookie & Data Usage Policy

Understanding how SmartGlowSys collects and uses data to enhance your financial modeling experience

At SmartGlowSys, we believe transparency builds trust. This policy explains how our Taiwan-based financial scenario modeling platform uses cookies and similar technologies to improve your experience while respecting your privacy. We've structured this information to help you understand exactly what happens when you visit smartglowsys.com and how you maintain control over your data.

What Are Cookies and How We Use Them

Cookies are small text files stored on your device when you visit our website. Think of them as digital sticky notes that help us remember your preferences and improve your experience with our financial modeling tools.

We use cookies to remember your dashboard layout preferences, keep you logged in during sessions, and understand which features of our scenario modeling platform are most valuable to our users in Taiwan and internationally.

For example, when you customize your financial dashboard or set specific currency preferences for your modeling scenarios, cookies help us maintain these settings across your visits. This means you don't have to reconfigure everything each time you return to analyze your financial data.

Types of Tracking We Implement

Data Collection and Usage Specifics

Our tracking extends beyond basic cookies to include several data collection methods that enhance your financial modeling experience:

  • Browser and device information to optimize our platform's performance across different systems
  • Usage patterns within our scenario modeling tools to identify popular features and areas for improvement
  • Geographic location data (country level) to provide relevant financial regulations and currency defaults
  • Session duration and interaction data to understand how users navigate our educational resources
  • Error logs and performance metrics to maintain reliable service for our Taiwan and international user base

We process this information to enhance our financial modeling algorithms, improve user interface design, and develop more relevant educational content for our learning programs.

Data Retention Practices

We retain cookie data for varying periods based on its purpose. Essential cookies last only during your session, while preference cookies may persist for up to 12 months. Analytics data is aggregated and anonymized after 90 days. You can request deletion of your data at any time by contacting our Taiwan office.

Third-Party Services and Integration

SmartGlowSys integrates with several third-party services to provide comprehensive financial modeling capabilities. These partnerships involve limited data sharing under strict privacy agreements.

Our analytics provider helps us understand user behavior patterns, while our educational content management system tracks learning progress for users enrolled in our scenario modeling courses. We also work with Taiwan-based financial data providers to ensure our modeling scenarios reflect current market conditions.

All third-party integrations are configured to minimize data collection and respect user privacy preferences. We regularly audit these partnerships to ensure they align with our privacy commitments and Taiwan data protection standards.

Managing Your Cookie Preferences

You have complete control over how cookies interact with your browsing experience. Here's how to manage them in popular browsers:

Google Chrome

Navigate to Settings → Privacy and Security → Cookies and other site data. From here, you can block all cookies, allow only first-party cookies, or create exceptions for specific sites like SmartGlowSys.

Mozilla Firefox

Open Options → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection that you can customize to allow functional cookies while blocking others.

Safari

Go to Preferences → Privacy → Cookies and website data. Safari's intelligent tracking prevention automatically limits cross-site tracking while preserving website functionality.

Microsoft Edge

Select Settings → Privacy, search, and services → Cookies and site permissions. Edge provides balanced tracking prevention with options for strict, balanced, or basic protection levels.

Impact on Your SmartGlowSys Experience

Disabling cookies will affect certain features of our financial modeling platform. You'll still be able to access basic functionality, but some personalization features won't work as intended.

For example, without cookies, you'll need to log in each time you visit, reconfigure your dashboard layout repeatedly, and may experience slower loading times as we can't cache your preferences. However, all core financial modeling and scenario analysis tools will remain fully functional.

We recommend allowing functional cookies for SmartGlowSys while blocking tracking cookies from other sites if privacy is your primary concern. This balanced approach maintains optimal platform performance while protecting your broader browsing privacy.

Updates and Policy Changes

This cookie policy reflects our current practices as of early 2025. We update this document when we implement new features, integrate additional services, or modify our data collection practices.

Significant changes will be communicated through email notifications to registered users and prominent notices on our platform. Minor updates, such as clarifications or additional browser instructions, may be made without advance notice.

We encourage users to review this policy periodically, especially if you notice changes in how our platform behaves or new features that involve data collection. Our commitment to transparency means we'll always explain what data we collect and why.

Questions About Our Data Practices?

We're committed to transparency about our data usage. Contact our privacy team at our Taiwan headquarters:

SmartGlowSys Data Protection Office
No. 369號, Fengshi Rd, Dongshi District
Taichung City, Taiwan 423
Phone: +886229589592
Email: [email protected]

Last updated: February 2025 | Next scheduled review: August 2025